How to be a Great Boss!

Many people are thrust into the position of managing others with out formal training in the business world.  People achieve a higher role because they have added value to an organization by either being extremely good at their particular discipline, or have shown exemplary dedication to the company.  The company (or individual) wants to reward that person so, poof!…… you’re a manager!.

The Problem:

Seldom are these people trained and disciplined at the art of management, which results in haphazard “On the Job Training”.  OJT can be costly for all parties involved.  Some of the time this happens to a person that is a “natural” and is good enough at balancing relationships with productivity.  More often than not, these newly appointed “Managers” have no formal training at developing their interpersonal skills, nor even understand the importance of getting people to like their job.  Too often have I heard “ just do it ‘cause I said so”, “I’m the boss and I said so…”, or “joke” about disciplining someone if they don’t do the simplest thing.  Far too often the people that decide to promote don’t see, or don’t have the ability to assess their new manager in these regards, because they are busy with their own job.  The other extreme is having someone in that role that is overly sensitive and doesn’t want to upset anyone, so they do too little.  Both of these are common occurrences  in our business environment and how this change is handled can have a great effect on your businesses ability to generate revenue.

I suspect we can all relate to both of those examples.

So what makes a Great Boss?  Who should be the judge of who a great boss is?  What is the secret to being a Great Boss?  What do employees want in a Great Boss? Lastly, how do you be a great boss in a poor environment?

It comes down to 3 + 1

Every manager needs to spend dedicated time on developing these 3 area’s….

Management basics

Interpersonal Skills

Personal Competency

…….and they need to follow one common trait….

Consistency

10 basic Management rules to follow 

  • All of these rules speak to humans basic needs, and if you meet them while managing, you will find that those stubborn work-born problems seem to solve themselves through your people.
  1. You must show you understand what their job entails, without ever being asked
  2. Show them how to succeed, give them the tools they need
  3. Always train and develop everyone at all levels
  4. Lead, brand first.  Your actions need to be traceable to your company, brand, and business culture.
  5. Be unselfish and patient.  Serve others, not yourself.  Give credit and even if its your accomplishment, give the credit to the team anyways.  Your employees are your most important customers!
  6. Deal with problems immediately, or educate why it’s not a big deal to employee’s that think otherwise.
  7. Find them doing something RIGHT, and make a big deal of it.
  8. Your always “on Stage” someone is always watching you.  Many look up to you.  Everyone judges you.  Don’t make them want to turn the channel!
  9. Set clear expectations, always have a plan, don’t assume they know what you mean
  10. Hold everyone accountable, there are many great teaching moments everyday.

I have no doubt you have seen many or all of these before.  These are taught at many management symposiums.  They alone do not make you a Great Boss.  These will make you respected at your position by most people and likely bring some good results by your staff.

Interpersonal skills 

  • Often this take a large time investment to pay off (thus easy to skimp on) but is a necessary part of being a Great Boss!  This is about relationships, and if a manger has no interest in building relationships, then they will never be a “great boss”.  Older methodologies cite that “building a relationship” with employees is unnecessary or even wrong.  This outdated thinking has been replaced by newer abundance mentality leadership that focuses on the power of synergy (1+1=3). That said, clearly it needs to be an appropriate relationship.  I like to look at careers that rely on relationships for inspiration,  Ambassadors, Project Managers, Sports Coaches/Managers, to name a few.  They know enough about a person to figure out their drives, goals, and shortcomings.  If you, as their manager, find a way during their job to incorporate their drives with their job duties, help achieve their goals (even if goals are outside of work), and improve on their shortcomings, you build on their esteem and you have made an impression on them professionally.  This builds loyalty, which is a key to being a great boss.  It is difficult to discover these motivators without developing a certain relationship.

Personal competence 

  • Specifically with in your discipline.  Many times “the manager” is simply another hat that someone gets to wear.  If you have a role that you perform(separate from managing), you need to insure you maintain your competency with that discipline.  So often people get too caught up in other manager functions and it takes focus away from their specific role.  Your team will notice if you are slipping, if it affects them directly or not.  Many will focus more on what you are NOT doing with your role then what you are asking them to do in their role.  If they don’t respect the job you perform, chances are they will not consider you a Great Boss.

 

 Consistency is King

Studies have proven the importance of a manager being consistent.  Consistency in personal style, interpersonal skills, consistent expectations and consistent accountability.  When an employee is not sure what to expect it adds significantly to their stress levels and will compound throughout your staff.  This increased stress will manifest multiple ways through attendance, turnover, production, and loyalties.  When employee’s know what to expect, even if it is less than a “best practice” behavior, they can better deal with it and will be more productive overall.

A vast majority of the “People” related problems I help businesses with can be linked to Management inconsistencies.  This WILL greatly effect your ability to generate revenue.

 

How do you know if you’re a great boss?
What is your turnover?       Do employee’s recommend their friends to work their?      Whats the mood of the workplace?       What’s the profit line say?  High Employee engagement?       Do you have a formal Feedback system? Are employee’s asking your advice?       Do you insure that you and your team of Managers provide a consistent work climate?
Challenges –

It can be difficult to champion these traits in an angry, competitive environment, which may be inherited when you take your new role.  This may result from either the person who previously held your position, or your boss not having the same values as what I have listed here. Either way it may be the existing culture. Once you determine the root cause, this needs to be addressed.  If it is the prior manager’s creation, stay the course, follow what I outline here and employees will come around.

If you suspect it is your supervisor, or the company culture in general, then you need to share how this plan of yours will make your supervisor(s), your staff, and you more successful.  Share it with supervisors and subordinates alike.  Be strategic, but not shy, don’t forget that this may be why you were put in this role in the first place.  Also, you don’t need to be the highest ranking manager to initiate a change in culture.  To achieve this it is an investment or your time and efforts, not their capital.  If it increases productivity, decreases attrition, and has a positive effect on financials, how can supervisors argue?  If it makes your employee’s know your a GREAT BOSS, why would they argue?

It is worth it!

Being a great boss means getting the work done through others, consistently and fairly.  Creating an appropriate culture where the individuals can contribute to the company while growing at their own pace, meanwhile meeting(or exceeding) company expectations, makes you a Great Boss!  This means delivering excellence to your staff and inspiring the same from them.  Remember that “Excellence is an attitude”, it’s a choice, and a destination.  Being a great Boss is about excellence and a conscious effort to deliver it.  Great Bosses continually work at being Great Bosses.  Great Bosses create a legacy, a reputation that is attached to them for years to come.

Carpe diem!

0 thoughts on “How to be a Great Boss!

  1. Well expressed without a doubt! .
    http://canadianpharmaciescubarx.com/
    buy online prescription drugs canadian online pharmacies best canadian online pharmacy [url=https://nicktambone.com/]canadian pharmacy[/url]
    canadian pharmacy uk delivery
    canadian pharmacy viagra
    best online pharmacy
    canadian drug
    top rated online canadian pharmacies
    ed meds online

  2. Regards, I appreciate it!
    http://canadianonlinepharmacynnm.com/
    best price prescription drugs canada drugs buy prescription drugs without doctor [url=http://talahicc.com/]canada drugs online[/url]
    top rated canadian pharmacies online
    drug price
    canadian pharmacy without prescription
    best canadian pharmacies
    prescription drugs prices
    canada drug pharmacy

  3. Kudos. Valuable stuff!
    http://canadianpharmacysilo.com/
    online canadian pharmacy canadian online pharmacy discount prescription drug [url=http://canadianpharmacysilo.com/]online pharmacies of canada[/url]
    meds online
    best online pharmacy stores
    canadian mail order pharmacies
    pharmacy prescription
    northwest pharmacy
    visit poster’s website

  4. Terrific forum posts. Regards!
    http://canadianpharmaciescubarx.com/
    no prescription pharmacies global pharmacy canada no prescription pharmacies [url=http://canadianpharmaciescubarx.com/]canada drugs online[/url]
    legitimate canadian mail order pharmacies
    reputable canadian mail order pharmacies
    drug stores near me
    online drugs
    online discount pharmacy
    my canadian pharmacy

  5. Whoa loads of beneficial advice!
    http://canadianpharmaciescubarx.com/
    discount drugs online pharmacy canadian pharmacies without an rx online drugstore [url=http://canadianpharmacymim.com/]trust pharmacy canada[/url]
    buy online prescription drugs
    drug costs
    canadian pharcharmy online
    mail order pharmacy
    drug stores near me
    canadian pharcharmy online

  6. You actually mentioned it really well.
    http://canadianpharmacysilo.com/
    compare prescription prices canada pharmaceutical online ordering online pharmacies [url=http://canadianpharmaciesnnm.com/]global pharmacy canada[/url]
    canadapharmacy
    mexican pharmacies online
    canada drugs online pharmacy
    drug stores near me
    global pharmacy canada
    canadian drugs

  7. With thanks, Lots of forum posts!
    http://talahicc.com/
    best canadian mail order pharmacies canadian drugs online pharmacy without a prescription [url=http://www.canadianpharmacymsn.com/]north west pharmacy canada[/url]
    pharmacy without dr prescriptions
    online drugstore
    trusted overseas pharmacies
    mail order pharmacy
    canada drugs
    best online canadian pharcharmy

  8. Thanks a lot, Wonderful information!
    http://canadianpharmacymim.com/
    no prescription pharmacy online pharmacies of canada rx price comparison [url=https://nicktambone.com/]trust pharmacy canada[/url]
    top rated online canadian pharmacies
    drugs online
    northwest pharmacy canada
    canadian online pharmacies
    buy drugs online
    online pharmacy canada

  9. Beneficial posts. Thanks.
    https://nicktambone.com/
    onlinecanadianpharmacy.com trust pharmacy canada canadian mail order pharmacies [url=http://canadianpharmacysilo.com/]canadian pharmacies[/url]
    canadian cialis
    canadian drug store
    buy prescription drugs online
    highest rated canadian pharmacies
    canadian cialis
    prescription drugs without doctor approval

  10. You revealed that wonderfully.
    http://canadianpharmaciesnnm.com/
    online prescription drugs canada pharmacy online no prescription online pharmacy [url=http://canadianpharmacysilo.com/]canada online pharmacies[/url]
    canada pharmacy online no script
    canadian pharcharmy online
    web medical information
    canadian prescriptions
    canada pharmacy online orders
    international pharmacy

  11. Wonderful facts. Kudos.
    https://nicktambone.com/
    internet pharmacy canadian pharmacy my canadian pharmacy [url=http://canadianpharmacysilo.com/]mexican pharmacies shipping to usa[/url]
    mail order pharmacy
    no prior prescription required pharmacy
    safeway pharmacy
    canadian pharmacies that ship to us
    compare rx prices
    no prescription pharmacies

  12. Info certainly utilized.!
    http://canadianpharmacyntx.com/
    online canadian pharcharmy canada drugs online canadian pharmacies that are legit [url=http://canadianpharmaciesnnm.com/]canadian pharmaceuticals online[/url]
    canadian pharmacy no prescription needed
    medical information online
    canadian online pharmacies prescription drugs
    canadian pharmacy viagra brand
    buy online prescription drugs
    northwest pharmacy

  13. Cheers! Ample advice.
    http://canadianpharmaciesnnm.com/
    canadian drugstore online canadianpharmacy canadian pharmacy uk delivery [url=http://canadianpharmacymim.com/]canada drugs online[/url]
    prescription drugs online without doctor
    pharmacy prices
    canadian pharmacy viagra
    canadapharmacyonline com
    prescription prices comparison
    canadian pharma companies

  14. Appreciate it. Plenty of posts.
    http://www.canadianpharmacymsn.com/
    online canadian discount pharmacy canadian pharmacy prescription drug [url=http://canadianonlinepharmacynnm.com/]canada pharmaceuticals online[/url]
    online canadian pharcharmy
    best online pharmacies no prescription
    pharmacy online mexico
    canadian pharmacy meds
    pharmacy without dr prescriptions
    canada pharmacies online prescriptions

  15. Point nicely taken.!
    http://canadianpharmaciescubarx.com/
    buy online prescription drugs online pharmacies canada 24 hour pharmacy [url=http://canadianpharmacysilo.com/]canadian pharmaceuticals online[/url]
    pharmacy without dr prescriptions
    global pharmacy canada
    online discount pharmacy
    canada pharmacy
    prescription prices comparison
    prescription prices comparison

  16. Awesome info, Thanks a lot.
    http://www.canadianpharmacymsn.com/
    global pharmacy canada canadian online pharmacy cheap prescription drugs online [url=http://canadianpharmaciesnnm.com/]canadian pharmacy[/url]
    medication costs
    best canadian pharmacies
    canadian drug
    prescription drug price comparison
    price prescription drugs
    canadian online pharmacy

  17. You actually revealed that superbly.
    http://www.canadianpharmacymsn.com/
    no prescription online pharmacy canadian drugs no prescription online pharmacy [url=http://canadianpharmaciesnnm.com/]canadian pharmacy[/url]
    canadian prescription drugs
    canadian pharmacies online prescriptions
    approved canadian pharmacies online
    prescription drugs prices
    no prescription online pharmacy
    cheap canadian drugs

  18. Beneficial stuff. Thank you.
    https://nicktambone.com/
    pharmacy drug store canadian pharmacies best online international pharmacies [url=http://canadianpharmacymim.com/]canada pharmacy[/url]
    canada drug
    prescription prices comparison
    best canadian mail order pharmacies
    compare prescription prices
    online canadian discount pharmacy
    discount pharmaceuticals

  19. Perfectly voiced indeed. .
    http://www.canadianpharmacymsn.com/
    best online canadian pharcharmy trust pharmacy canada prescription drug cost [url=http://canadianpharmacymim.com/]london drugs canada[/url]
    online pharmacy without a prescription
    canadian online pharmacy reviews
    buy prescription drugs canada
    online pharmacy no prescription
    drugs without prescription
    mexican pharmacies

  20. You said that really well!
    http://canadianpharmacymim.com/
    prescription drugs without prior prescription canadian pharmacies-24h canada pharmacies prescription drugs [url=http://canadianpharmaciescubarx.com/]canadian cialis[/url]
    prescription drugs without doctor approval
    canadian discount pharmacy
    rx pharmacy
    discount pharmacy
    canada pharmacies prescription drugs
    rx online

  21. You actually explained that terrifically.
    http://canadianonlinepharmacynnm.com/
    online canadian discount pharmacy online pharmacies of canada safe canadian online pharmacies [url=http://canadianpharmaciesnnm.com/]canada drugs[/url]
    best online canadian pharcharmy
    prescription price comparison
    canada pharmacies prescription drugs
    canada pharmacies online prescriptions
    northwest pharmacy canada
    prescription drug

  22. Cheers! Very good information.
    http://canadianpharmaciescubarx.com/
    pharmacy without dr prescriptions canadian drugs board of pharmacy [url=http://www.canadianpharmacymsn.com/]canadian drugs[/url]
    overseas pharmacies
    prescription drugs canada
    no prior prescription required pharmacy
    pharmacy canada
    no prescription online pharmacy
    canadian online pharmacies prescription drugs

  23. Truly all kinds of superb data.
    http://canadianpharmaciesnnm.com/
    discount pharmaceuticals canada pharmaceuticals online mexican pharmacy online [url=http://canadianpharmaciescubarx.com/]global pharmacy canada[/url]
    online pharmacy canada
    medical information online
    canadian pharmacy viagra brand
    prescription cost
    pharmacy online
    buy drugs online

  24. Superb forum posts, Regards!
    http://canadianpharmaciescubarx.com/
    candrugstore com canadian pharmacies canadadrugs.com pharmacy [url=http://canadianpharmaciescubarx.com/]canadian pharmacy[/url]
    canadian rx
    no prescription online pharmacy
    drug prices comparison
    mexican pharmacies shipping to usa
    safe canadian online pharmacies
    canadian pharmacies that ship to us

  25. Wow lots of useful facts!
    http://canadianonlinepharmacynnm.com/
    canadian pharmacies that are legit canada pharmacy canadian pharmacy viagra brand [url=http://canadianpharmaciescubarx.com/]north west pharmacy canada[/url]
    prescription online
    canadian pharmacy king
    board of pharmacy
    top rated canadian pharmacies online
    legitimate online pharmacies
    mexican pharmacies online

  26. You actually suggested this really well.
    http://canadianpharmacymim.com/
    mexican pharmacy online medications canada pharmaceutical online ordering compare rx prices [url=http://talahicc.com/]top rated canadian pharmacies online[/url]
    trusted overseas pharmacies
    canadian pharcharmy online
    canadian online pharmacies
    canadapharmacyonline com
    canadian drugstore
    legitimate canadian mail order pharmacies

  27. Seriously a lot of wonderful advice.
    http://canadianpharmacymim.com/
    prescription without a doctor’s prescription canada online pharmacies global pharmacy canada [url=http://canadianpharmaciescubarx.com/]online pharmacies of canada[/url]
    top rated canadian pharmacies online
    canadian pharmacy uk delivery
    canada online pharmacy
    prescription drug
    prescription online
    best online international pharmacies

  28. Wonderful facts. Kudos.
    http://canadianonlinepharmacynnm.com/
    mail order pharmacy mexican pharmacies shipping to usa best online canadian pharcharmy [url=http://www.canadianpharmacymsn.com/]top rated canadian pharmacies online[/url]
    canada drugs
    canada pharmacy online reviews
    northwestpharmacy
    online pharmacies no prescription
    discount drugs online pharmacy
    pharmacy prices

  29. Beneficial information. Regards.
    http://www.canadianpharmacymsn.com/
    mexican pharmacies shipping to usa online pharmacies canada cheap prescription drugs [url=http://www.canadianpharmacymsn.com/]canadian pharmacies[/url]
    pharmacies in canada
    canada pharmacy
    legitimate canadian mail order pharmacies
    canadian pharmacy
    walgreens pharmacy
    online pharmacies no prescription

  30. Nicely put. Cheers.
    http://canadianpharmacyntx.com/
    canada pharmacies online prescriptions aarp approved canadian online pharmacies canadian online pharmacy reviews [url=http://canadianpharmacymim.com/]aarp approved canadian online pharmacies[/url]
    canada meds
    canadian pharmacy online canada
    canada drug prices
    price prescription drugs
    canadian prescription drugs
    top rated canadian pharmacies online

  31. You said it very well.!
    http://canadianpharmaciesnnm.com/
    online pharmacy no prescription needed canadian pharmacy canadian pharmacy without prescription [url=http://canadianonlinepharmacynnm.com/]canadian pharmaceuticals online[/url]
    buying drugs canada
    drugs online
    mexican online pharmacies
    canada online pharmacy
    canadian pharmacy without prescription
    king pharmacy

  32. Thanks a lot, Ample advice.
    http://canadianonlinepharmacynnm.com/
    safe canadian online pharmacies northwestpharmacy canadian prescription [url=http://canadianpharmacyntx.com/]canadian pharmacies without an rx[/url]
    pharmacy cost comparison
    canadian drug store
    prescription drugs prices
    pharmacy price comparison
    canadian pharmacy king
    canadapharmacyonline.com

Leave a Reply

Your email address will not be published. Required fields are marked *