Role – Provide in-depth program analysis & recommendations
Situation –
- State’s largest multi service Non Profit provider
- 8 locations over a large region
- Multiple years of exceeding budgeted expenses
- Requested a Cost Benefit Analysis & Operational Effectiveness assessment on key components of program
Methodologies –
- Utilize our M.O.R.E.© Assessment Program to focus on People & Operations
- Perform a Root Cause Analysis- determined this project is more than it appeared
- Review organizations Policies and Procedures for compliance
- Reviewed one year of financial information, reports and Inventories
- Performed a supply chain audit
Plan of Action –
- Interviewed all key staff at all locations
- Visit all locations; audit production methods and interview staff and customers
- Profitability assessment on products and production
- Determine “Best practices” and report on variances
Results –
- Managed major vendor RFP resulting in 20% savings
- Created customized tools for workplace development
- Mentored multiple employee’s through transition period
- Identified key area’s for Strategic Planning process with Board of Directors
- Initiated monthly financial accountability system for each location
- Improved Physical Inventory process for improved cost control and accountability
- Changed the culture and focus of the organization resulting in a significant reduction of expenses to the program.
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